Translate Your Customer Tickets in Zendesk
Easy Zendesk ticket translation - communicate with customers in their own language using ChatGPT-powered AI translation. Keep your costs down and boost your team's efficiency, while increasing customer satisfaction.
FREE trial, no credit card required.
Then $7/agent/month. Discount for more than 10 agents.
Contact us for the Enterprise plan.
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Instant Ticket Translation from Any Spoken Language in Zendesk
You serve customers all over the world, but you can't afford to hire support agents who speak every language out there.
Translate Conversations is a Zendesk ticket translation app that enables you to auto-translate new customer messages into your support agent's language. Instantly.
You can engage with your customers in their native language while making it a seamless and easy experience for your whole team.
Seamless Integration with Zendesk
Swifteq's Translate Conversations integrates directly into the Agent Workspace in Zendesk — right where your agents spend all day, every day.
That means no need to switch tabs or use external translation tools anymore.
With Translate Conversations' real-time translation of incoming messages, your agents will enjoy a streamlined and familiar workflow. And your customers will enjoy faster response times.
Bidirectional Zendesk Ticket Translation
Agents can reply in their preferred language, and Translate Conversations will auto-translate messages back to the customer's language.
It's AI-powered translation at your fingertips, right within Zendesk.
Personalize, Customize, Localize and Adapt Your Zendesk Translations
Bring your own Glossary
Control how specific terms are translated or ensure certain terms, like your brand name or key phrases, remain unchanged.
Tailor translations to maintain consistency and brand voice across all languages.
Why Choose Translate Conversations?
Translate Conversations is more than just a Zendesk ticket translation app; it's a bridge connecting your support team to customers worldwide. With our app, language barriers become a thing of the past, allowing your team to focus on what they do best – delivering outstanding customer support and best-in-class customer interactions.
Integrates seamlessly with Zendesk Support
