Auto Remove Attachments App - Automatically Delete Attachments from Zendesk Tickets
Free up your Zendesk storage usage, comply with GDPR, and auto-remove malicious files with Swifteq’s app Auto Remove Attachments. No need to manually redact attachments from tickets anymore! Delete in bulk or put this workflow on auto-pilot to remove the attachments automatically using your own custom logic.
FREE 14-day trial, no credit card required.
Pricing starts at €50/month.
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Free up Your Zendesk Storage Usage Without Losing Your Tickets
Buk delete attachments from open or closed tickets and keep your Zendesk attachment limit under control.
Include or exclude from removal based on ticket status, creation period, ticket tags, or attachment file types.
Run deletion tasks in the background without affecting your current work in Zendesk.
Delete Attachments in Zendesk and Keep Your Organization Safe from Malicious Files
Only allow certain attachments in your queue, redact everything else.
Set up your own list of file extensions allowed.
Works in combination with Triggers or Automations, giving you the flexibility to choose which tickets will be redacted.
Redact tickets in Zendesk automatically and remove their attachments
Runs in the background and does all the repetitive heavy lifting on your team's behalf.
Allows you to stay compliant with GDPR by deleting any attachments with sensitive information.
Delete Zendesk attachments from tickets with any status: new, open, solved, or closed.
Custom criteria for removal
Works in tandem with Zendesk Triggers and Automations, allowing you to set up any filters on the tickets to be checked and removes Zendesk attachments from tickets.
How Does It Work?
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Install the Auto Remove Attachments app and register for a Swifteq account.
Authorize the app to securely access your Zendesk account via the API. For more information, see How we handle Data in our Zendesk Apps.
NO employee or customer data will be stored on Swifteq servers.
Configure the auto-redact criteria and filters.
Enable auto-redact attachments.
Integrates seamlessly with
