Ticket Parser Autofill App -Automatically Parse Zendesk Ticket Comments, Extract Data, and Autofill Fields
This is a Zendesk parser app aiming to streamline your support workflows by automating data extraction and field population within support tickets.
FREE 14-day trial, no credit card required. Pricing starts at €59/month.
Effortless Data Extraction with
Rule-based and AI Parsing App
Automatically identify and extract essential information like order numbers, customer names, addresses, and product details from ticket comments without manual intervention.
Use simple parsing rules, regular expressions, or AI to specify what data to extract.
Easily create and modify parsing rules tailored to your specific needs.
Autofill Ticket Fields in Zendesk
Automatically populate extracted data into the relevant ticket fields, saving time and reducing the likelihood of errors.
Keep your ticket fields updated in real-time as new information is received, ensuring your team has the most current data.
Seamless Zendesk Integration
Ticket Parser Autofill integrates effortlessly with your existing Zendesk triggers and automations, enhancing your existing workflows without disruption.
By automating repetitive tasks, your team can focus on resolving more complex issues, improving overall efficiency and productivity.
Cut ticket handling times and optimize your team's workflows
Runs in the background and does all the repetitive heavy lifting on your team's behalf.
Eliminates manual tasks and saves you precious resources.
Empowers your team to handle tickets more quickly and efficiently.
No-code setup, go live in 5 minutes
The user-friendly interface enables you to set up automated workflows in just a few minutes.
Seamlessly integrates with Zendesk Triggers, giving you the flexibility to tailor data flows for each specific workflow.
Enable the Ticket Parser automation on your Zendesk account, and watch your support process transform.
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How Does Our Zendesk Parser App Work?
Install the Ticket Parser Autofill app from the Zendesk marketplace and register for a Swifteq account.
Authorize the app to securely access your Zendesk account via the API. For more information, see How we handle Data in our Zendesk Apps.
NO employee or customer data will be stored on Swifteq servers.
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Create and configure your parse & autofill workflows to extract data from ticket comments and auto-populate ticket fields. A user-friendly interface will guide you through.
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