Ticket Parser Autofill App -Automatically Parse Zendesk Ticket Comments, Extract Data, and Autofill Fields
This is a Zendesk parser app aiming to streamline your support workflows by automating data extraction and field population within support tickets.
FREE 14-day trial, no credit card required. Pricing starts at €59/month.
❤️ by customers and rated ⭐⭐⭐⭐⭐ on Zendesk Marketplace
Trusted by Support Teams Worldwide
Join companies who use Swifteq to scale support without adding headcount.
Effortless Data Extraction with Rule-based and AI Parsing App
Automatically identify and extract essential information like order numbers, customer names, addresses, and product details from ticket comments without manual intervention.
Use simple parsing rules, regular expressions, or AI to specify what data to extract.
Easily create and modify parsing rules tailored to your specific needs.
Autofill Ticket Fields in Zendesk
Keep your ticket fields updated in real-time as new information is received, ensuring your team has the most current data.
Seamless Zendesk Integration
Ticket Parser Autofill integrates effortlessly with your existing Zendesk triggers and automations, enhancing your existing workflows without disruption.
By automating repetitive tasks, your team can focus on resolving more complex issues, improving overall efficiency and productivity.
Automate and Extract with AI
Automate repetitive actions and extract structured data from Zendesk tickets with AI-powered intelligence.
Automatically update requesters on tickets, extract key values from ticket content using AI, and support multi-language data extraction.
Use time-based placeholders to capture dates accurately, and track automation performance with detailed usage reports.
Cut ticket handling times and optimize your team's workflows
Runs in the background and does all the repetitive heavy lifting on your team’s behalf.
Eliminates manual tasks and saves you precious resources.
Empowers your team to handle tickets more quickly and efficiently.
No-code setup, go live in 5 minutes
The user-friendly interface enables you to set up automated workflows in just a few minutes.
Seamlessly integrates with Zendesk Triggers, giving you the flexibility to tailor data flows for each specific workflow.
Benefits You’ll Highly Appreciate
Time Saved on Manual, Repetitive Tasks
No more wasting hours manually extracting or organizing ticket data. Let our app do the heavy lifting so your team can focus on solving customer issues.
Boosted Team Productivity
With less time spent on tedious tasks, your team can handle more tickets and provide faster responses to customers.
Improve Accuracy & Reduce Errors
Say goodbye to human error. With automation, you’ll get precise data every time.
How Does Our Zendesk Parser App Work?
Install the Ticket Parser Autofill app from the Zendesk marketplace and register for a Swifteq account.
Authorize the app to securely access your Zendesk account via the API. For more information, see How we handle Data in our Zendesk Apps.
NO employee or customer data will be stored on Swifteq servers.
Create and configure your parse & autofill workflows to extract data from ticket comments and auto-populate ticket fields. A user-friendly interface will guide you through.
Enable the Ticket Parser automation on your Zendesk account, and watch your support process transform.
Real Results from Real Teams
“I tried several solutions in the marketplace and Ticket Parser Autofill is the only one I tested working flawlessly with SMS messages. This process happens automatically, without any user intervention, completing most of the other ticket fields. Ticket Parser Autofill is a simple yet powerful app, competitively priced, and backed by outstanding support that will exceed your expectations.“
Youri Popovitch
Vice President Service | Americas
ECO 3
“We’ve been using this and the Merge Duplicate Tickets app for a few months now, and it’s saved us countless of hours and manual labor. Thank you!“
Victor Heilskov
Chief Customer Officer
BoldLight
“Fantastic and fantastically useful tool, simple to use and with some great features.”
Paul Tingle
Global Support Manager
Engine Yard
Integrates seamlessly with
The Zendesk parser app that streamlines data extraction and entry, empowering your support team to focus on delivering exceptional customer support
Schedule a Demo!
Ready to improve your support workflows? Let us show you what Swifteq can do.
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