Your Advanced Guide to Giving Bad News to Customers Without Scaring Them Away (With Templates)

“The customer is always right” was never meant to suggest that customers are infallible. In reality, the customer is not always right.

Discover how to provide exceptional customer service in multiple languages with Zendesk.

Let’s examine how to manage cherry-picking in customer service effectively and how this can lead to more streamlined operations.

Master the art of closing the feedback loop. Learn how to implement changes based on customer feedback, analyze insights, etc.

Most modern help desk platforms, including Zendesk, offer translation tools – whether through built-in features or third-party apps.