Discover how to master Zendesk Guide multi language features in seven easy steps! Enhance your support and expand your reach globally now!

Explore Zendesk Guide's capabilities and limitations, see how you can enhance them with Swifteq, and review Zendesk Guide alternatives.

Most modern help desk platforms, including Zendesk, offer translation tools – whether through built-in features or third-party apps.

Have you ever caught yourself wishing people actually read all the amazing help center articles you’ve written?

In this interview we discuss Knowledge Management tips and topics with Karissa Van Baulen, Customer Education Lead at Hotjar. Read further!

Transform your Zendesk Help Center with this step-by-step redesign guide.

Best practices for implementing Generative Search in your Zendesk help center.

Optimize your help center for GenAI chatbots to provide accurate, helpful answers.

Learn how to build a KCS-oriented Knowledge Management Team

Discover how to create essential knowledge bases for both customers and employees.

Insights and best practices to help you build a highly performant help center with Zendesk.

Wow your customers with proactive self-service! Here are seven practical strategies to implement it today.

Easy-to-follow templates to make writing new knowledge base articles quick and consistent.

Optimize your help center with our guide on avoiding common mistakes.

Learn how to create engaging and effective video content to enhance customer support.

Discover best practices for creating an effective business help center.

Learn how to enhance your Zendesk Help Center by enabling PDF download or export of articles.

Dive deep into the best practices for creating and optimizing visuals to enhance comprehension, engagement, and accessibility.

Discover the essential strategies for boosting your knowledge management team's performance.

Maximize customer self-service with our expert tips on organizing a huge knowledge base.