Sorin AlupoaieFeb 15, 20215 min readKnowledge ManagementHow to get customers to "see" your SaaS Knowledge BaseYou finally have the help center you are proud of. Probably you spent months talking with the product team, reading support tickets,...
Sorin AlupoaieNov 9, 20207 min readKnowledge ManagementHow to build and grow your Help Center with Data AnalyticsThis post was originally published in CustomerThink A knowledge base is a great way to help customers find the answers they need before...